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We are on a mission to reshape the banking industry — moving beyond the boundaries of traditional models to reimagine what a bank can be, and what it can enable for people, businesses and society.

 

By setting a new standard for Europe's future, we become the better bank for our clients, the partner our communities rely on and the institution our investors trust to deliver sustainable, long‑term value.

 

Our Purpose, Culture and Values are the foundation of this mission. They shape how we lead, collaborate and decide embedding respect, innovation and excellence into everything we do.

 

Our Culture

 

Our shared Culture is how we bring our Purpose to life - every day.

Across roles, teams and countries, we are connected by common Values and a shared responsibility to one another, our clients and the communities we serve.

 

In a world of constant change, our Culture is what makes us resilient. It empowers us to adapt, innovate responsibly and stay focused on what truly matters. By acting with honesty, learning continuously and valuing diverse viewpoints, we turn disruption into progress. This is not just how we work - it's our strategic advantage.

Our Values


Our Values are more than words. They are Actions. Mandates. Pledges. When we all commit to these shared Values, we deliver for our clients. And delivering for our clients - in any way, large or small - is how we fulfil our Purpose.
 

Integrity


We act in the best interest of our customers.

We are honest, straightforward, and transparent.

We do the right thing - even when no one is watching.

Ownership


We deliver on our promises and take accountability for our actions and commitments.

We are empowered to make decisions and learn from failure.

We speak up - to express an idea, an opinion, or when we see something wrong.

Caring


We care about our customers, communities, and each other.

We are eager to help one another and for our people to thrive.

We treat each other with respect and value our differences. 

Inclusive Workplace

 

Everyone experiences work differently, shaped not only by background, culture, gender, age, ability and life stage, but also by how these dimensions intersect and influence one another.
 

At UniCredit, these differences are valued as a source of strength, because we do our best work when people feel included, respected and free to bring their full perspective.

 

Across our Group, inclusion shows up in everyday behaviours - open dialogue, collaboration across borders and the confidence to challenge ideas.

 

The UniCredit workplace is shaped by clear expectations, fair and transparent decision-making, and shared ways of working that promote merit-based opportunities, curiosity and continuous learning, enabling everyone can grow and contribute, regardless of their background, role or location.

 

It's also a place where inclusion is made practical. Clear policies set the standard, while everyday tools - like inclusive language guidance and awareness of bias and microaggressions - help our teams work thoughtfully, make transparent decisions and recognise each other's impact.

 

 

Progress isn't assumed; it's visible. Fair pay, balanced gender representation and a truly international environment are tracked and discussed openly. Insights from external benchmarks and global best practices helps us keep the workplace evolving—strengthening trust, resilience and connection with the communities we serve.

 

Employee Networks

 

Employee Networks - voluntary, people‑led communities - play an invaluable role in fostering a deep sense of belonging, encouraging allyship and celebrating the richness of our diversity. Rooted in lived experience, they create spaces for open dialogue, mutual support and shared learning, connecting colleagues across identities, geographies and perspectives. In this way, they enrich how our people experience work and contribute to a more inclusive environment for all.

 

Well-Being

 

In a fast‑changing world, having a positive, inclusive work environment makes all the difference. Caring for well‑being, health and safety help empower our people's potential and strengthens how we connect with one another.

 

Because well‑being for all is a shared journey - and everyone has a part to play.

 

Discover more on our Well-Being page

 

International Recognition & Engagement

Browse the gallery to see all recognitions and partners