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UniCredit extends its support to territories affected by COVID-19

The bank is extending a package of extraordinary support measures to seven regions affected so far, including Piedmont, Lombardy, Veneto, Emilia Romagna, Friuli Venezia Giulia, Trentino and Lazio

 

In addition to the initiatives already communicated on 24 February, UniCredit's Extended Emergency Package includes:

 

  • no ATM withdrawal fees for non-UniCredit ATMs within the impacted municipalities, effective for all holders of debit cards issued by the bank;

 

  • a 12-month suspension on leasing repayments for the companies residing in the eleven affected  municipalities and a six month suspension on monthly leasing payments in the seven regions affected to date;    

 

  •  reinforcement of remote advisory services, which enable clients to access advisory services without going to a physical branch, doubling the number of remote consultants from two hundred to four hundred.

 

Andrea Casini, Co-CEO of UniCredit's Commercial Banking Italy, said: "Our commitment to local communities has always been and will always be extremely strong. With the extended package we are taking tangible actions to support affected regions. We will continue to make sure our local economies have the necessary support and we collaborate closely with the local businesses, citizens and institutions".

 

Remo Taricani, Co-CEO of UniCredit's Commercial Banking Italy, added: "We are taking swift and decisive actions to support our customers affected by the current situation. In particular, we have strengthened our digital services, including our remote advisory capabilities, covering both basic and more advanced services and products such as investments and financing for SMEs. Thanks to our digital signature system there is no need for customers to go to a physical branch".

 

The measures outlined above are in addition to the initiatives already communicated on 24 February, covering the eleven affected municipalities (Vo' Euganeo, Codogno, Castiglione d'Adda, Casalpusterlengo, Fombio, Maleo, Somaglia, Bertonico, Terranova dei Passerini, Castelgerundo and San Fiorano), including a 12-month suspension on mortgage repayments for retail customers residing in the affected areas, as well as for companies with their legal and / or operational headquarters in the listed municipalities.

 

More information is available at 800.32.32.85 from Monday to Friday between 08.00 - 22.00 and on Saturday between 09.00 - 14.00, or online at www.unicredit.it (who we are > support and solidarity). UniCredit amplifies its crisis support actions for territories affected by the COVID virus - 19

 

The bank amplifies the package of extraordinary actions to support the 7 regions affected so far (Piedmont, Lombardy, Veneto, Emilia Romagna, Friuli Venezia Giulia, Trentino, Lazio) by the COVID virus -19.

 

UniCredit decided to amplify measures to support customers, territories and communities in emergency situations identified by the authorities for areas affected by the COVID - 19 virus.

 

In these territories UniCredit has decided to apply the Extended Emergency Package which provides:

- the elimination of withdrawal fees in circulation in favour of holders of debit cards issued by the bank, reporting to the municipalities concerned

- the elimination of ATM withdrawal commissions at non-Unicredit ATMs in the municipalities in the "red zones", for the holders of debit cards issued by the bank

 

- a 12 months suspension on leasing installments

 

- Remote advisory: thanks to the digital signature, our clients can access advisory services without going to a branch office.

 

"Following the extraordinary emergency situation that has emerged - comments Andrea Casini, co CEO of UniCredit's Commercial Banking Italy - UniCredit has taken further action to support the sectors involved".

 

"We are undertaking efforts to support all customers affected by the emergency - adds Remo Taricani, co CEO of UniCredit's Commercial Banking Italy - and we have decided to strengthen our digital services and in particular the possibility of offering Remote Advisory services to assist our customers on both basic products and more advanced ones such as investments and financing for SMEs. The digital signature enables access to remote advisory services without the need to go to a branch and limiting travel, in line with the advice of the official health authorities". ".

 

These measures are in addition to the initiatives prepared and communicated last 24 February for the eleven affected municipalities (Vo' Euganeo, Codogno, Castiglione d'Adda, Casalpusterlengo, Fombio, Maleo, Somaglia, Bertonico, Terranova dei Passerini, Castelgerundo and San Fiorano) as a 12-month moratorium on mortgage repayment for retail customers residing in and for companies with their legal and / or operational headquarters  in the eleven affected   municipalities (Vo' Euganeo, Codogno, Castiglione d'Adda, Casalpusterlengo, Fombio, Maleo, Somaglia, Bertonico, Terranova dei Passerini, Castelgerundo and San Fiorano), all in the north of Italy.

 

More informations are available at 800.32.32.85 available from Monday to Friday from 8.00 a.m. to 10.00 p.m. and on Saturday from 9.00 a.m. to 2.00 p.m. or at your branch/manager and on the website www.unicredit.it (who we are >support and solidarity).

 

 

 

Milan, 2 March 2020

 

 

Contatti: Media Relations: Tel. +39 02 88623569; e-mail: MediaRelations@unicredit.eu