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UniCredit confirmed as 'Best Global Trade Finance Bank for Customer Service' and 'CEE Market Leader' in the newest Euromoney Trade Finance Survey

Leading status in over twenty categories reflects the strength of the bank's unique pan-European network



UniCredit has been confirmed once again as the Best Global Trade Finance Bank for customer service in this year's Euromoney Trade Finance Survey, which saw the bank consolidate its market-leading position picking up 22 awards across various categories and geographies.


The survey, now in its eleventh year, collates feedback from over 11,000 corporates and financial institutions, providing compelling evidence of UniCredit's product expertise, market-leading customer service and deep understanding of its core European markets.


The results benchmark banks under two headings - 'Best Service', which assesses levels of customer service, and 'Market Leader', which combines penetration, percentage of business and turnover data to create an overall ranking of the best trade finance banks.


In the 'Best Service' rankings, UniCredit retained top global honors for another consecutive year, in addition to securing success in Central and Eastern Europe (CEE), Austria, Bosnia and Herzegovina, Croatia, Czech Republic, Hungary, Italy, Romania, Serbia and Slovakia in the same category. These all indicate UniCredit's exceptional customer service across its different markets.


UniCredit was also highly successful in the 'Market Leader' category, securing the top spot in CEE, alongside a further ten countries - namely, Austria, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Hungary, Italy, Romania, Serbia and Slovakia.


On the recognition, Luca Corsini, Head of Transaction and Payments at UniCredit, said: "Over the last year, our commitment to bringing clients the highest-quality service and solutions has remained unwavering as we continue to adapt to new market trends and approaches. This year's Trade Finance Survey reaffirms these efforts and speaks to our ability to offer the best products available in the market."


Riccardo Madinelli, Head of Transactions and Payments CE & EE at UniCredit, also commented: "These awards highlight our expertise in providing leading trade finance solutions across our markets and witness our hard-working colleagues not only in CE & EE, but around the Group. We look forward to continuing to provide our clients with market-leading services and innovative products throughout the rest of 2022 and beyond".


The Euromoney Trade Finance Survey adds to an increasing list of successes for UniCredit's trade finance platform. It follows recognition in 2021 as The Banker's Best Transaction Bank in Western Europe, Euromoney's Best Bank for Transaction Services in Western Europe and Best Bank for Advisory Services in CEE, and Global Finance's Best Trade Finance Bank in Central and Eastern Europe for the 15th year running. 



Milan, 31 March 2022





UniCredit Media Relations