HP Enterprise Services Italia today announced that Unicredit Services SCpA, an Italy-based global service company, has signed a 15-year agreement with HP to optimize payroll operations and information technology related to human resources administration processes across the organization.
These services will be provided through a jointly owned, dedicated company called ES Shared Service Center SpA.
HP will assist UniCredit in adopting common tools for human resources activities and payroll production, providing HP Human Resources and Payroll Services for the firm's active and retired workforce located in Italy and Austria. Based on HP best practices and UniCredit technical skills, the new delivery model will generate benefits for the bank such as economy of scale, reduced administrative costs, higher transactional quality and improved workforce and payroll reporting.
"As one of the largest financial institutions in Europe, it is important for UniCredit to seek and create value partnerships with strategic players so we can continue along our path to business growth and capitalize on opportunities to strengthen our market position," said Massimo Schiattarella, general manager, Unicredit Services, "HP is a proven ally that will support our initiatives with business process and technology expertise, allowing us to remain focused on serving our broad customer base."
UniCredit will migrate its current multiple human resources/enterprise resource planning (ERP) platforms to a standard, unified enterprise model running SAP® solutions. HP will provide HP Applications Transformation and HP Modernization Services to lead the bank's transformation to the SAP solution-based platform. The global implementation of SAP enterprise applications will provide employee and manager self-service functionalities with a streamlined portfolio of supporting applications and tools.
HP will host UniCredit's SAP solution-based platform from its data centers, providing UniCredit a full scope of Infrastructure, Security and Network services. HP Data Center Services will help to ensure high availability of IT services, continuous reliable operations and scalability for needed processing volumes and future growth.
"To succeed in today's market environment, financial institutions need to focus resources on creating and delivering quality, innovative services to their customers," said Mike Nefkens, senior vice president and general manager, Enterprise Services—Europe, Middle East and Africa, HP. "As a long-term technology partner of UniCredit, HP will support their initiatives to improve performance and services for their customers."
HP has worked with UniCredit for more than 10 years, delivering services to manage the company's technology infrastructure, applications, desktop and printing environments.
UniCredit is a major international financial institution with strong roots in 22 European countries and an overall international network present in approximately 50 markets, 9,500 branches and 160,000 employees as of 31 December 2011. In the CEE region, UniCredit operates the largest international banking network with over 3,800 branches. The Group operates in the following countries: Austria, Azerbaijan, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Germany, Hungary, Italy, Latvia, Lithuania, Kazakhstan, Kyrgyzstan, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Turkey and Ukraine. http://www.unicredit.eu/.
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