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Financial Highlights

4Q19 figures

Total revenues € 4,850 million

Gross Operating profit  € 2,325 million
Underlying Net profit attributable to the Group € 1,416 million
Cost/Income Ratio 52.1%

PRO FORMA Common Equity Tier 1 Ratio 13.09%(1)

Loans to customers € 482,574 million

(1) Pro forma including deduction of share buyback of € 467m, subject to supervisory and AGM approval. Stated CET1 ratio at 13.22%.

Deposits from customers € 470,570 million

Shareholders' equity € 61,416 million

Pro forma Total Capital Ratio transitional 17.56%(2)

(2) Pro forma including deduction of share buyback of € 467m (subject to supervisory and AGM approval). Stated total capital ratio at 17.69%.

Updated on 12 February 2020.