Recomend this page

Thank you, we sent your recommendation to the desired recipient.

Sorry, this functionality is not available right now.
Please try with this link. Thank you.

Financial highlights

Group key figures as of year-end 2023

Group Key figures	2023
Operating income	€ 23,843 Million
Operating costs	€ 9,471 Million
Gross operating profit (loss)	€ 14,372 Million
Stated Net Profit (loss)	€ 9,507 Million
Net Profit (loss)*	€ 8,614 Million
Cost/Income ratio	39.7%
Common Equity Tier 1 ratio (CET1r) fully loaded	15.89%
Loans to customers	€ 429,452 Million
Deposits from customers	€ 495,716 Million
Shareholders' equity	€ 64,079 Million
Total Capital ratio transitional	20.90%

* Net Profit equal to Stated net profit adjusted for impacts from DTAs tax loss carry forward resulting from sustainability test. The result is used for cash dividend accrual / total distribution.

5-year Group financial results

Group financial results	2019	2020	2021	2022	2023
Reclassified income statement (€ million)
Operating income	18,839	17,140	17,954	20,343	23,843
Operating costs	-9,929	-9,805	-9,797	-9,560	-9,471
Gross operating profit (loss)	8,910	7,335	8,158	10,782	14,372
Profit (loss) before income tax	3,065	-1,546	1,236	7,289	11,451
Net profit (loss) for the period	3,559	-1,842	1,570	6,473	9,537
Stated Net Profit (loss)	3,373	-2,785	1,540	6,458	9,507
Reclassified balance sheet (€ million)
Total assets	855,647	931,456	916,671	857,773	784,974
Loans and receivables with customers	482,574	450,550	437,544	455,781	429,452
of which: bad exposures	2,956	1,645	1,121	601	753
Deposits from customers and debt securities issued	566,871	600,964	596,402	594,300	585,561
Group shareholders’ equity	61,416	59,507	61,628	63,339	64,079
Profitability ratios (%)
Cost/Income ratio	52.7	57.2	54.6	47.0	39.7

Note: The figures here reported refer to the information published in the reference year.