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Our value creation over time

Sustainable value is development that benefits every stakeholder.

The broad set of resources and relationships that we depend on to create value are known as capitals. By providing responsible lending, savings, payments and investment products, we enable individuals to improve their quality of life and enhance their financial stability.

By providing finance to small, medium and large corporations and financing the development of key sectors, we contribute to economic growth, job creation and
innovation. And by improving financial literacy, promoting inclusion and conserving natural resources, we contribute to a sustainable future.

 

ECONOMIC VALUE

€18.8 bn

operating

income

 

€444.6 bn

loans and receivables

with customers

SOCIAL VALUE

75 %

employee

engagement index

 

39.7 m

contributions

to communities

ENVIRONMENTAL VALUE

- 38%

ghg emissions

since 2008

 

9.4 bn

portfolio exposure

to renewable energy sector

Updated on April 20, 2017.