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Unicredit Services, the global service company of UniCredit is launched

Unicredit Services, the global service company of UniCredit is launched


Unicredit Services SCpA
is the first concrete milestone within the Group Strategic Plan 2012 announced in November 2011 to be achieved. The company will provide operational services and support to the UniCredit Commercial network.


Unicredit Services, owned 100% by UniCredit, is created from the integration and consolidation of 13 Group companies, and is dedicated to providing services in the sectors of Information and Communication Technology (ICT), Back Office and Middle Office, Real Estate, Security and Procurement.
It is one of the first service companies to be created at European level and its' aim is to consolidate and reorganize those operational activities necessary for the correct functioning of the Groups' business, by optimizing costs, leveraging on a more flexible delivery and an improved response time.
One of the first objectives of Unicredit Services is the reduction of 16% within 2015 of direct costs.

"The set up of a global operational machine, multifunctional and completely dedicated to the changing business needs - affirmed Paolo Fiorentino, Chief Operating Officer of UniCredit and Chairman of Unicredit Services - is an important milestone achieved within the Group Strategic Plan, which will allow us to set challenging objectives in line with the Groups' expectations"

The company will also be responsible for all the strategic innovation for the Group, in order to identify - with the commercial divisions of the Bank - cutting edge solutions which will improve and widen the services offered to the Client.

Paolo Cederle, CEO of Unicredit Services, also stated that "we have adopted a new business model, unique in the European banking sector, which caters to the needs of each Client, instead of only to the provided services. Our Network can count on Business Lines which are dedicated to specific services needs. Agility, quality, and the rapidity to support the commercial taskforce will be the key for our competitive strategy".

The new company includes about 13.000 people and will oversee activities in 11 countries: Austria, Germany, Italy, Poland, Great Britain, Czech Republic, Romania, Slovakia, Hungary, New York and Singapore.
The operations in Italy, Germany and Austria will be managed directly by the Global service company, as well as the coordination and the checking of the business activities within the CEE countries in line with Holding guidelines, with the aim to promote and support growth over time.

The services have been designed with an international approach in order to spread efficiency and economies of scale, maintaining the focus also on the specific local needs to further consolidate the sense of loyalty with the Client.

Milan, January 3, 2012

Enquiries
Media Relations tel +39 02 8862.8236 mediarelations@unicredit.eu