02 February 2021

At the start of 2020, organisations accelerated digitisation, adopting new technologies to acclimate to government lockdowns and social distancing measures. Will these changes, such as remote working, distance learning, and smart infrastructure, stay or disappear in the new normal? According to research and experts, here are three scenarios to expect.

2:00 Min
  1. 1

    Remote working and learning trends

    In the next two years, 20 per cent of executives in Britain and Germany expect at least one in ten employees to work from home for two or more days a week. But in parts of Asia, such as China, the predicted figure was much lower at 4 per cent. For distance learning, schools have invested vast resources to become virtual academies. The future will embrace technology integration, but parent choice will also drive this conversation. The most likely scenario is a hybrid culture of both remote and in-person structures. Learn more about blended work here.

  1. 2

    Remote productivity tools and services

    Technologies such as cloud services, or devices and software that enable better co-working and collaboration will remain. In education, gamification of learning will integrate more social skills and community learning, often missing from virtual curriculums. Brick-and-mortar structures will reinvent themselves through smart tools and safe customer touchpoints to endure the uncertain future.


  1. 3

    Smart infrastructure will continue to grow

    Traditional institutions, such as government and public services, are notoriously slow to change. The pandemic has shifted this as executives have recognised the need for more centralised, and controllable mechanisms to ensure survival. Greater adoption of smart infrastructure such as the Internet of Things (IoT) and Edge Computing, will help institutions access, monitor, and process real-time data to make better decisions and investments for the future.