“I am proud to have been part of the team sounding board with the ‘Su misura per te’ project for eight months now. The initiative was put into place to simplify our bank’s processes, many of which are unnecessarily complex and long. I am heavily involved in discussions and strategies to make our way of working faster and more efficient.
We work on many topics, but one that is particularly close to my heart - and which will be implemented across the entire network on 8 March - is paper-based printing authorisation for non-digitalised customers. This will allow us to continue to better serve those customers who, for different reasons - one of which is age - have remained somewhat distant from technology. It will mean that we can complete contracts for products and services for non-digitalised customers using the old paper printing system, thereby accommodating there needs too.”
Market Manager, Region Nord Ovest