Who are you, when did you join UniCredit and what do you do?
My name is Luisa Pottlacher and I am the Deputy Head of Corporates Austria South. I joined UniCredit in 2007 starting with a trainee program. Over the years, I worked as Relationship Manager, Credit Analyst, and PMO for the Head of Department with a focus on Smart Banking Business. The Head of Corporates Austria South, his second deputy head and I are responsible for our corporate customers with a turnover of more than three million euros in the Austria South Sales Region, consisting of Styria and Carinthia.
Can you describe your ideal workday?
On a typical office day, I take my bike to work – no matter what the weather is like. I especially like the days when we have our regular team meeting in the morning – which are unfortunately only online now, due to current circumstances. On the business side, an ideal workday for me includes receiving signed credit contracts, presenting a great pitch to customers and getting a credit approval. I would say that it is characterised by solving a problem together or when one of our team members or myself had a great learning experience.
The ideal workday for me ends with a so called “Business Lounge” or a meeting with the board of the junior department of the Federation of Styrian Industry, connecting with others and developing new ideas and strategies to shape the future.
What do you eat at lunchtime normally?
Near our office is a small vegetarian restaurant called “Tischlein deck dich”, where I absolutely like to grab a take away menu. They serve really healthy food and the desserts are more than delicious.
Can you share an insider-anecdote of a funny moment you’ve experienced at work?
Before I started working as a full-time UniCredit employee, I was an intern at a branch in Graz. One day, I came back from my lunch break and a man wanted to enter the branch with me. I told him that the branch was closed and he was not allowed to enter, except if he had an appointment. He then informed me that he is the “Landesdirektor” (Head of Retail Banking) and so is allowed to enter this branch to visit his employees. One of my colleagues came and opened the door for both of us with a huge smile on his face. It goes without saying that my colleagues couldn’t help but make fun of me for the rest of the day.
From the moment I was responsible for the introduction of new employees or interns, I gave them a chart with names and pictures of our executives and told my story to prevent them from experiencing the same.