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5 THINGS TO DO TO PROTECT AGAINST ONLINE FRAUD
26 January 2021

You don’t need to be an expert to browse safely: here few simple habits to adopt.

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Passwords are only yours!

Always be careful when using passwords.

  • Never give your passwords to third parties, especially those generated from Mobile Token and UniCredit Pass, for example to authorize banking operation.
  • Do not use the same password on different websites.
  • When information and passwords are required evaluate that they are consistent with the service/good you are using/purchasing (for example if you are downloading a video game it is not appropriate that you are asked to give access to: your contact list, microphone and/or photos).
  • Keep smartphones, tablets and PCs updated: protect them with an antivirus and secure the access with a password, fingerprint, digital or facial recognition.
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Store your credentials only in a safe place

Access codes, passwords generated by safety devices, credit card details: find a way to remember them all!

  • If you write them down, pay attention to where you do it.
  • If you decide to write them on a piece of paper, never keep it in your wallet or near smartphones, tablets and PCs. For example never leave them on post-it notes attached to your computer!
  • Do not save them on your smartphone (neither in a text nor image file).
  • Avoid the automatic saving function of user ID and password on the browser.
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Check your current account often

Use the different services that the Bank offers you to easily check your current account or cards movements/transactions: ATMs and Kiosks, Internet and Mobile Banking or directly at the branch.

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Beware of e-mails, sms, chats (eg. WhatsApp) and suspicious phone calls.

Pay attention to the communications you receive and learn to recognise frauds.

  • UniCredit e-mails always show your name, your surname and your Branch details and you will never be asked to enter: enacting passwords, credit/ debit card numbers or PIN.
  • Do not open unexpected e-mails, sms or chats and above all do not click on any link and do not download or open attachments.
  • Do not reply by entering your credentials in an e-mail, sms, chat or any link.
  • Never give your credentials to anyone over the phone.
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Beware of scams buying on-line!

Online shopping is convenient but always pay attention to where and how you buy.

  • Check the website reliability and use only official apps.
  • Use only secure connection protected by a password.
  • Avoid as far as possible to use public and free Wi-Fi. Especially never use it for: shopping online; accessing your reserved area on the bank’s website; accessing cloud storage services (eg. iCloud and Google Drive).