UniCredit Service groups all services in the areas of Information and Communication Technology (ICT), Back Office and Middle Office Operations, Real Estate, Security and Procurement.

The Company relies on more than 9,000 professionals* and oversees activities in 11 countries.
It aims to be a reliable and trusted enabler for the Group developing simple, efficient, cost-effective solutions for customers by leveraging on flexible delivery, an agile approach, a fast response time and easy to deal with but innovative solutions.
This approach has been defined to become the transformation engine of the Group within the "Transform 2019" strategic plan.

The focus on the customer guarantees professionalism and competence, and also constitutes added value in the growth of its people.

UniCredit Services invests in learning and development programs, as part of its commitment to improve the expertise of its people and the quality and accountability of its leaders.

*Perimeter of UniCredit Services S.C.p.A. and UniCredit Services GmbH

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UniCredit Services is the Group global services company and oversees activities in 11 countries: Austria, Germany, Italy, Poland, United Kingdom, Czech Republic, Romania, Slovakia, Hungary, New York and Singapore.

In order to promote a culture of corporate compliance and ensure an effective governance system at the same time, UniCredit Services S.C.p.A has adopted internal rules which provide for the conduct of the Company on its stakeholders.

In this section are the Articles of Association, the "organisation and management model" and documents such as "policies" and "operational instructions" available. Some of them are also mentioned in the contracts that UniCredit Services S.C.p.A enters into with its counter-parties.