Our Value Creation Over Time
We are unlocking the potential of our stakeholders across our five capitals (financial, human, social and relationship, intellectual and natural capitals), committing to creating a positive environment based on respect, acting as engines of individual and collective growth, Empowering Communities to Progress and helping our people, our communities, and the countries in which we operate to achieve our ESG goals and to unlock their potential. We are also protecting natural capital by delivering sustainable financing solutions to clients and sustainability by reducing the environmental impacts of our direct operations, which is fostered further by our commitment to a Net-Zero future switching to an affordable and clean energy.
Financial resources obtained from external providers and generated by our bank's activity, that are used to support our clients' business and our bank's operations in the medium-long term.
Our 2022-2024 Strategic Plan, UniCredit Unlocked, includes a new ambition for sustainable finance in order to deliver sustainable performance and profitable growth over the cycle. We are committed to significantly increasing shareholder returns without impacting our robust capital with a central goal to consistently deliver for the benefit of all our stakeholders.
Click here to read more about the financial targets within our Strategic Plan:
Human Capital for a Sustainable Development
Support for our colleagues throughout their professional lives by listening to their needs, valuing their skills and implementing training programmes and development plans, promoting diversity, equity, inclusion and welfare policies.
Social and Relationship Capital for a Sustainable Business
Close relations with our main stakeholders, which create long-term value and support individual and collective sustainability growth.
Intellectual Capital for a Sustainable Development
Innovation-related capabilities from which future economic benefits are expected, including ICT systems, our internal process framework and innovation process. We are committed to optimising and innovating our systems and processes to provide our clients with simple, secure and user-centric solutions that meet the needs and challenges of rapid change.
Natural Capital for a Sustainable Development
Earth's natural resources and the ecosystem services that result from these to make human life possible.