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Reports
UniCredit Integrated Report
UniCredit's 2020 Integrated Report describes how the bank creates sustainable value that has a positive impact on society by supporting the advancement of local communities, the competitiveness of enterprises and the well-being of individuals.
UniCredit has prepared this document of financial and non-financial performance in compliance with the requirements of Articles 3 and 4 of Legislative Decree 254/2016, which implements European Directive 2014/95/EU in Italy. In addition, the Report is part of UniCredit's principled effort to further develop its compliance with the European Commission's Guidelines on non-financial reporting and advance understanding of all aspects of its business.
The guidelines adopted for the preparation of the sustainability information included in the 2020 Integrated Report, including its Supplement, are the "GRI Sustainability Reporting Standards" and the "Financial Services Sector Disclosures," issued both by the GRI - Global Reporting Initiative.
Interactive Sustainability Graphs
This interactive chart displays a selection of sustainability indicators for UniCredit.
It allows users to look at trends over time and to compare data between Group companies. It is also possible to create customized graphs and charts.
The interactive sustainability tool has the following features:
- intuitive and easy use
- multiple chart types
- a wide range of statistical features broken down by timeframe and country
- data sets and charts can be displayed or downloaded as Excel spreadsheets or images
Some figures could recast from those published in the previous integrated reports due to the periodical updates. For further information, please refer to our Integrated Reports.
Anti corruption: percentage of employees trained in organization's anti-corruption policies and procedures
Anti money laundering: percentage of employees trained in organization's anti money laundering policies and procedures
Asset gathering: Total customer funds, including deposits, assets under management and securities under custody
Contribution to community: includes Group cash contributions and - for Italy only - time and in-kind resources. Management costs are distributed based on the contributions by focus.
Direct emissions: related to the physical operations of our offices and branches.
Indirect emissions: related to UniCredit's financing operations, such as loans and other financial services that we provide. For example, our private and corporate customers can use our financing for activities that negatively impact the environment, resulting in CO2 and other GHG emissions.
GHG emissions: any of the atmospheric gases that contribute to the greenhouse effect by absorbing infrared radiation produced by solar warming of the Earth's surface
GRI (Global Reporting Initiative): organisation made up of different stakeholders and independent institutions whose mission is to develop and disseminate guidelines for all sectors to prepare sustainability reports. Inside the note of the tool, you can see the GRI code to reference to the reporting guidelines (i.e. SO3)
MiFID (Markets in Financial Instruments Directive): directive of European Community No. 2004/39/ES dated April 21, 2004 on the markets in financial instruments. The objectives of MiFID are the introduction of unified regulations on investors´ protection all over EU and completing of the process of creation of unified conditions of competition for all the types of business systems.
People survey: main pillar of our listening initiatives. It involves all employees in every country in 16 languages, inquiring employee perceptions about topics like Leadership, Training, or Clarity of Objectives. The outcome is helpful to identify opportunities for improvement in the organization and to design and implement appropriate action plans
Rates of Absenteeism: calculated as follows: (total no. of days of absence/total working hours)*1,000. Days of absence refers to: injuries, illness, strikes and other reasons (e.g., medical controls, election days)
Rates of Injury: calculated as follows: (total no. of workplace injuries/total working hours)*1,000,000.
Rates of Lost Days: calculated as follows: (total no. of days of absence due to injuries/total working hours)*1,000
TRI*M: standardized indicator that analyzes, measures and portrays the satisfaction rate of the stakeholders towards the bank. The TRI*M Index is calculated on a scale of 0 to 100 points
Value distributed: calculated by reclassifying consolidated Income Statement items with the aim of showing how it is allocated and expressing in monetary terms the relationship between the business and the socio-economic system with which it interacts, special reference being made to its main stakeholders: employees, suppliers, public bodies and institutions, shareholders, corporate structures, community and environment
Our Capitals
Financial Capital
Financial resources obtained from external providers and generated by our bank's activity, that are used to support clients' business and bank operations for the medium-long term.
Human Capital
We support our colleagues throughout their professional lives by listening to their needs, valuing their skills, implementing training programmes and development plans and promoting diversity, inclusion and welfare policies.
Social and relationship Capital
Close relations with our main stakeholders create long-term value, support individual and collective growth.
Intellectual Capital
In a rapidly changing world faced with unseen challenges, we aim to innovate tools and processes to provide people with simple, safe and tailor-made solutions.
Natural Capital
The Earth's natural resources and the countless services they provide make human life possible. The bank's activities have an impact on natural capital which must be monitored and limited.
Sustainability Strategy