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Social Impact Banking

Social Impact Banking is UniCredit's commitment to building a fairer and more inclusive society. Its aim is to identify, finance and promote people and enterprises that have a positive social impact.

Following the successful 1st year in Italy, Social Impact Banking (SIB) is being rolled out in additional markets of UniCredit Group in 2019 with the same core purpose of looking beyond economic returns in our investments to achieve tangible and positive effects.
The SIB model is being extended to Germany, Austria, Serbia, Croatia, Hungary, Bulgaria, Romania, Turkey, the Czech Republic and Slovakia, and Bosnia and Herzegovina and will be adapted in each market according to local needs.



Social Impact Banking is our way of helping people at risk of financial exclusion and organizations dedicated to tackling social problems. It is about building trust, investing in talent and merit, and providing people and organizations access to expertise, credit, and networks, ensuring mutual growth through patient, non-profit capital investment.

Helping to develop the communities where we operate is a cornerstone of our mission as a bank.


"We don't want to be just lenders, but also the drivers and facilitators of change to better our society.

To do well, you have to do good."

                                                                                                                                                                                                Jean Pierre Mustier, UniCredit Chief Executive Officer



Our ambition is to help achieve the Sustainable Development Goals set by the United Nations. In particular, we have chosen to focus on promoting quality education (Goal 4), developing initiatives for the good health and well-being of disadvantaged people (Goal 3), championing gender equality (Goal 5), supporting job creation and economic growth (Goal 8), and reducing inequality (Goal 10).

We are not alone in working towards these goals. With the support of a variety of like-minded partners who share our objectives, we have built a broad network to champion the sustainable development goals (Goal 17).


The hallmark of Social Impact Banking is the way it combines economic and social impact assessments when choosing which initiatives to support. This approach will also enable us to deepen our experience of the social issues that are set to play an ever greater role in the development of communities and, as a result, in the banking sector.


Key concepts



We develop long-term relationships with the businesses we support and with our partners.



We help deserving organizations to prosper, ones that should serve to inspire others. This is why we believe that monitoring and measuring outcomes and social impacts is essential for sponsored projects to grow.



We support initiatives that generate a positive social impact on people and the community. We help them achieve their goals, by providing not only finance but also expertise and support networks. By doing so, we can strengthen our ties with the communities where we work.

Our approach

We provide finance, expertise and networks for deserving projects and people, retaining an open-minded approach to external needs and ideas in order to foster a growth process that works both ways.


Our commitment to financial inclusion



How we help social initiatives



We finance projects and organizations that are otherwise excluded from traditional banking products and social enterprises that have a positive impact on society




We share our financial expertise and support organizations in their growth, to help them do what they do best.



We build networks uniting various community players, share positive experiences, and raise awareness of the most deserving initiatives to help magnify their impact.

UniCredit has long been engaged in a number of social initiatives. The launch of Social Impact Banking marks a significant increase in our level of commitment, with three action areas leading towards the final goal of having a positive social impact in the communities where we work.




We support businesses and non-profits that generate clear, real and measurable social outcomes for the community. As well as soft loans, we provide support through financial education, sharing success stories, and helping to magnify visibility.

We reward projects that demonstrate a clear social impact through financial benefits (grants, lower interest payments, etc.) and extra services (mentorship, training, etc.), as part of a pay for success approach.

All our traditional products and services for the Third Sector remain available alongside Social Impact Banking.

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We support the start-up and growth of small businesses through microcredit programs that combine access to finance with supplying the fundamental skills and networks they need for growth. Our new microcredit program goes beyond the normal commercial relationship between a bank and a business customer. Instead, it aims to create a support network that binds together the bank, our partners and volunteers, helping our customers through specific mentorship programs.


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We promote financial literacy as a way to support micro-businesses and social enterprises as they start up. Our investments target and support vulnerable groups, in particular young people and those at risk of exclusion, by building greater financial awareness to enable their inclusion.  

We invest in national programs to help get students into jobs (such as Alternating School & Work in Italy), offering financial education and entrepreneurial training.

Our approach

Internal and external engagement is essential for the success of the projects we support. Working with our partners, we are building ecosystems where small and social businesses can grow and develop.

Our people play a key role in identifying the most deserving initiatives and using their expertise to help them grow. Their skills and experience form the core of our education and mentorship programs.

To strengthen the commitment and effort of our employees, in Italy we have sponsored the creation of UniGens, a volunteer association made up of former Group employees.

For more information on Social Impact Banking, visit