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Social and relationship capital

sustainability_social_867x372

 

 

Customers, investors, regulators, colleagues and communities: These are our main stakeholders.

Our relationships with them are based on our ability to create value and to support individual and collective growth.

Our cooperation with stakeholders results in a dense network of close relationships.

Taken together, this makes up our social and relationship capital.

 

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Data as at December 31,2015

02_CapitaleSociale_P58

Data as at December 31,2015

Community Impact

  • Customer satisfaction
  • Banking industry transparency and collaboration
  • Financial inclusion
  • Responsible financial habits
  • Companies' competitiveness
  • Social inclusion

 

 

 

 

Our cooperative relationships with customers, investors, regulators and communities enable UniCredit to generate and deliver value. To develop this social and relationship capital we invest in:

 

 

PilastriCapSoc-Rel_ENG(2)
Updated on April 18, 2016.